Frequently Asked Questions

Why should I become a registered user?

By becoming a registered user you will not have to fill in your personal and contact information each time you take a new exam. It will also allow us to be able to send you the course ID number and credit certificate via your computer. In addition it will allow us to build a file on all the courses you’ve taken to date, and in the process not allow you to inadvertently retake a previously passed exam.

What do I do if I forget my password?

Simply go to the login section and enter your E Mail address. You will find a button to request that your registered password be sent to you by return E Mail.

Is my personal information secure?

Your personal information will not be shared or divulged for any commercial and/or unauthorized use. In addition all financial transactions and associated information will be conducted only via PAYPAL which is a recognized and secure third party provider.

If I have a problem or a question about my account can I speak with someone?

Yes, our offices are open from 9am to 5pm eastern standard time from Monday to Friday. You may reach us by phone at (514) 447-1110 ext. 2 or by E Mail at info@mediconcept.ca.